3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.
3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.
With 3CX, your ongoing telco costs will be reduced significantly.
3CX Apps & Features
3CX Apps & Features
With 3CX, your ongoing telco costs will be reduced significantly.
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Make and take calls from anywhere
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Video Conferencing
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Instant Messaging and Chat
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Answer WhatsApp messages
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Conference Calls
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Free VoIP calls with your smartphone
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Encrypted and Secure
User-friendly Web Client / Desktop Apps
User-friendly Web Client / Desktop Apps
With 3CX, your ongoing telco costs will be reduced significantly.
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Work from anywhere - multifunctional web app with inclusive UC features
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Call from your browser, control your IP phone or smartphone
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Answer customer queries from live chat, WhatsApp and SMS from one interface
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Video conferencing at the click of a button
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Native Desktop App for calls
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Launch calls directly from your CRM
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Integrate seamlessly with Microsoft 365
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View the status of your colleagues
3CX Live Chat & Facebook Messenger
3CX Live Chat & Facebook Messenger
- Next Level Customer Communications
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Chat with your customers on your website
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Create Chat queues
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Answer from your webclient or 3CX App
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Transfer chats to other team members
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Elevate a chat to a call or a video with a click
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Chat reporting available
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Integrate with your FB business page - All Messages are sent to your web client
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Agents can answer customer queries without having access to Facebook
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Forward to a queue with multiple agents
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Chat reports available per agent and queue
Integrated Video Conferencing
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Free for up to 250 participants
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Initiate with a single click
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Video conference dial-in
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Create as a conference or a webinar
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Remote control assistance for quick & easy troubleshooting
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Pre-upload PDFs before meetings
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Includes a whiteboard
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Polling tool
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Record your videos
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Includes chat
The 3CX Call & Contact Center
The 3CX Call & Contact Center
With 3CX you get advanced call center features. Increase your customer service, sales, boost productivity and offer support with 3CX’s contact center technology.
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Switchboard and wallboard
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Call Center Reporting – user activity, team queue, SLA and more!
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Queue Strategies and real-time statistics – round robin, hunt by threes and more
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Call & Chat Monitoring available for Managers
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Integration with Microsoft 365
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CRM integration with popular CRMs – Salesforce, Freshdesk and more
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3CX CRM API to develop your own CRM integration
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Call Recordings
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Hot Desking
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Create your own call flows with 3CX CFD
Security & Backup
Security & Backup
When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.